Frequently Asked Questions (FAQs)
WHERE TO PURCHASE
Our WEST LIFE™ products are not currently available in Canada.
We suggest checking with your distributor.
All WEST LIFE™ items are certified Kosher. To be sure, check the packaging to verify the Kosher symbol.
Product details are included on each product page.
All products carrying the USDA Organic seal must be composed of at least 95% organic ingredients. A third-party certifier such as Quality Assurance International is required to ensure compliance with the National Organic Program.
Yes. WEST LIFE™ Products have been verified through the Non-GMO Project. WEST LIFE™ is proud to participate in the Non-GMO Project to provide our consumers with the confidence of rigorous third party verification of our Non-GMO status.
Our natural flavors are derived from ingredients such as spice, fruits or fruit juice, vegetables or vegetable juice, edible yeast, herbs, bark, buds, roots, leaves or similar plant material. We confirmed with our suppliers that our natural flavors do not contain the nine most common allergenic ingredients: milk, eggs, fish, shellfish, tree nuts, peanuts, sessame, wheat and soy.
Our ingredients are predominantly sourced domestically although product availability or other circumstances may sometimes require us to source globally.
We declare our ingredients by common and usual name in order of predominance by weight in accordance with the government regulations.
The water used in the WEST LIFE™ beverages is filtered water that meets safe drinking standards.
SunOpta Inc. has owned this brand since April 2021, and it was time for a refresh. We wanted to bring this brand into 2022 and beyond with a robust new look and new connection with consumers. We built off the core of the brand name, West, to develop a brand that brings that direction and state of mind to life. We used iconography of the West in our logo lock up and added the heart as a nod to our Westsoy roots. These products are the same great soymilk you know and love, just with a new look, feel and a new name.
You’ll notice a tamper evidence ring attached to the cap before opening. On first time opening, the seals between the lid and the tamper evidence ring are broken open when the cap is twisted. You’ll hear a clicking sound as the ring separates and drops from the cap.
There is a foil seal beneath the new easy-open cap, but it is cut as you twist the cap one full turn. The inner seal isn’t visible but it remains attached just beneath the opening and doesn’t fall into the product.
Nearly 44% of U.S. households now recycle aseptic cartons at curbside. To find out more, contact your local recycling center or the Aseptic Packaging Council at www.recyclecartons.com.
Aseptic cartons are made of 70% paper, 23% polyethylene and 7% aluminum. The aluminum is completely covered by two layers of FDA approved, food-grade polyethylene, so the food and the aluminum never come in contact.
We do make shelf stable products and these items will remain fresh in your cupboard until the expiration date or until they are opened. After opening, our shelf-stable products require refrigeration. They will stay fresh in your refrigerator for 7-10 days. Shelf-stable packaging offers a variety of advantages. Among them, it is:
– lower environmental impact both prior to and after production
– tamper resistant
– longer shelf life than refrigerated products
– less waste than other, comparable containers
An unopened package will remain fresh for one year from the date of manufacture, depending on the product. You’ll find a “best before” date clearly stamped on all of our products.
The date code can voluntarily be used by manufacturers as an expiration or “best when used by” date and is listed as day, month, year, (DDMMMYY). For example, 09FEB11 is February 9, 2011. The date on the package which represents the date by which the product should be consumed. We cannot guarantee the quality after the “best by” date. After our shelf stable beverages are opened they will stay fresh in your refrigerator from 7-10 days.